Contact Us

Have any questions? Feel free to contact us at info@mypartsguy.ca — we’ll get back to you as soon as possible!

Please note: Although uncommon, some customers have reported our emails landing in their SPAM/JUNK folder.

We recommend checking both your Inbox and Spam/Junk folders for your order confirmation, invoices, and shipping updates.

You should receive an order confirmation email shortly after placing your order.

Due to high order volume, the best and fastest way to reach us is by email.

Once you submit your inquiry, we will respond as quickly as we can.

Please avoid submitting multiple tickets for the same issue, as this can delay our response.

Processing & Shipping Times
Most orders are processed within 1–9 business days. However, some items must be transferred from alternate warehouses, which may extend processing time. Special-order items are sourced directly from the manufacturer and can take anywhere from a few days to several weeks (or longer), depending on availability.

If you have a time-sensitive order, please contact us at info@mypartsguy.ca before placing it so we can check stock and estimated delivery times.

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